Troubleshooting your desktop can be a daunting task, but it doesn't have to be. In this article, we'll provide a step-by-step guide to help you identify and fix the most common problems you might encounter. The first step is to select the type of troubleshooting you want to perform and then run the problem solver. This will help you answer questions that appear on the screen.
If the problem is caused by poorly placed or connected components, you'll need to turn off the computer and open the case. Make sure all cables are plugged in securely and that all peripherals on the motherboard, such as the video card and RAM, are placed correctly and not touching anything else in the case. It's also important to have antivirus software installed on your computer. Windows is more prone to attacks due to its higher proportion of malware, so it's important to have one or two antivirus programs on hand to fix system problems.
For MacOS users, it's still important to have antivirus software installed, even if the system is locked down and you only download apps from the Mac App Store. If other troubleshooting options don't work, you may need to reinstall Windows or MacOS and start from scratch. This will eliminate problematic programs, erase many viruses and types of malware, reset your Internet connection settings, and leave a clean slate. Before starting this process, make sure to back up all your data.
If your computer is overheating, there are some simple steps you can take to lower the temperature. First, check for any dust buildup in the vents or fans and clean them out if necessary. You can also try reducing the number of programs running in the background or reducing the brightness of your screen. Finally, if you find any threats on your computer, your antivirus program should be able to combat them.
If you get a clean health certificate after running a scan, you can try other troubleshooting options to fix any remaining problems.